Return Policy

We want you to love your purchase!! If you aren't completely satisfied for any reason, you may exchange apparel purchases within 14 days of the shipment date. Items must be unworn used and returned in their original condition with the original packaging. All refunds are less than the original shipping cost, as TAOV does not cover return shipping. The customer is responsible for safe and secure shipping back to TAOV. All returns need a return authorization before being shipped back to TAOV. Please contact us to discuss your needs, and to obtain authorization for a return or an exchange. The Adventures of Vibe is not responsible for items lost or damaged in transit. There are no returns on book purchases unless damaged by the shipping/delivery service provider. Proof of shipment damage is required for claim filing purchases.

Privacy Policy

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you at any time, by contacting us at theadventuresofvibe@gmail.com.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

PRINTFUL, INC.

Our store is hosted on Printful Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.

Your data is stored through Printful’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Printful stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Printful’s Terms of Service (https://www.printful.com/policies/terms-of-service) or Privacy Statement (https://www.printful.com/policies/privacy)

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located..

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If TAOV is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

FAQ

What is your shipping policy?

All packages are shipped via FedEx, UPS and USPS. Please note shipping estimates do not include lead times. If your selected items are in stock please allow 2-3 business days for the order to process and be sent out. 

Does TAOV offer gift wrapping?

All orders come in branded packaging! All gift sets are specially packaged along with a gift card. If you would like a personalized message included with your package, please contact us immediately after you place your order. 

What forms of payment do you accept?

We accept PayPal, Amazon payments, Apple Pay, CashApp, and all major credit cards.

Will I have to pay sales tax?

If sales tax is required, our website provider automatically calculates the amount we need to remit and adds the tax to your checkout total.

Does TAOV offer wholesale pricing?

Yes! We offer wholesale pricing to qualified retailers. Please get in touch us to request wholesale line sheets at theadventuresofvibe@gmail.com.

Are you able to ship internationally?

Yes, we ship internationally. Please contact us directly for a more accurate quote. The customer is responsible for any customs or duty fees associated with the order.